Zenia F.A.Q.
Here you can find answers to your questions and tips for using Zenia
How to use Zenia?
  • Choose applicable course for you on the home screen
  • Press "Start Practice"
  • Please set up a comfortable volume level for you. The application includes voice advice from Zenia. Setting volume up is important if you want to receive full experience from the application
  • Place your phone on the floor by the wall or another stable object 2.5m from you
  • Follow voice instructions. When you stand in a pose in the right way you will hear the sound
Do I need an internet connection?
You need network connection when you:
  • Open Zenia for the first time
  • Need to load the latest yoga course and practices lists
  • Download yoga courses and other resources such as music packs to your device
A network connection is not necessarily required when you want to do yoga practice which has already been downloaded.
    What price will be charged for renewal?
    The price you will be charged when your subscription automatically renews depends on how you subscribed.

    If you subscribed via iTunes, check out this helpful article.
      How do I cancel my subscription?
      Cancellation steps can differ, depending on where you subscribed. Please review the info below to see the steps that apply to you:

      If you purchased your subscription via iTunes:
      • Open the Settings app
      • Scroll down to "iTunes and App Store"
      • Tap Your AppleID Email
      • Select "View AppleID" (You may be asked to log in)
      • Tap "Subscriptions"
      • Select the Zenia subscription
      • Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle
      Personal data
      Zenia doesn't send your photo/video anywhere without your permission.

      To request a full copy of all your personal data saved with Zenia, please email our support team at support@zenia.co. It will take up to 30 days for us to provide depending on the number of other outstanding requests.